Archive for the ‘Information seeking’ Category

Looking ahead

Friday, July 5th, 2013 by

It is reasonably well-known that people who examine search results often don’t go past the first few hits, perhaps stopping at the “fold” or at the end of the first page. It’s a habit we’ve acquired due to high-quality results to precision-oriented information needs. Google has trained us well.

But this habit may not always be useful when confronted with uncommon, recall-oriented, information needs. That is, when doing research. Looking only at the top few documents places too much trust in the ranking algorithm. In our SIGIR 2013 paper, we investigated what happens when a light-weight preview mechanism gives searchers a glimpse at the distribution of documents — new, re-retrieved but not seen, and seen — in the query they are about to execute.

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Client-side search

Tuesday, April 23rd, 2013 by

When we rolled out the CHI 2013 previews site, we got a couple of requests for being able to search the site with keywords. Of course interfaces for search are one of my core research interests, so that request got me thinking. How could we do search on this site? The problem with the conventional approach to search is that it requires some server-side code to do the searching and to return results to the client. This approach wouldn’t work for our simple web site, because from the server’s perspective, our site was static — just a few HTML files, a little bit of JavaScript, and about 600 videos. Using Google to search the site wouldn’t work either, because most of the searchable content is located on two pages, with hundreds of items on each page. So what to do?

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Details, please

Monday, April 15th, 2013 by

At a PARC Forum a few years ago, I heard Marissa Mayer mention the work they did at Google to pick just the right shade of blue for link anchors to maximize click-through rates. It was an interesting, if somewhat bizarre, finding that shed more light on Google’s cognitive processes than on human ones. I suppose this stuff only really matters when you’re operating at Google scale, but normally the effect, even if statistically-significant, is practically meaningless. But I digress.

I am writing a paper in which I would like to cite this work. Where do I find it? I tried a few obvious searches in the ACM DL and found nothing. I searched in Google Scholar, and I believe I found a book chapter that cited a Guardian article from 2009, which mentioned this work. But that was last night, and today I cannot re-find that book chapter, either by searching or by examining my browsing history. The Guardian article is still open in a tab, so I am pretty sure I didn’t dream up the episode, but it is somewhat disconcerting that I cannot retrace my steps.

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Slow down!

Wednesday, April 10th, 2013 by

The prolific Jaime Teevan has decided to blog, as evidenced by the creation of “Slow Searching” a few weeks ago. In a recent post, Jaime wrote about some ways in which Twitter search differed from web search, among which she included monitoring behavior, running “the same query over and over again just to see what is new.” Putting on my Lorite hat for a minute, this seems quite similar (albeit on a different timescale) to the “pre-web” concept of routing or standing queries. At some point, later, Google introduced Alerts, which seemed to be its reinvention of the same concept. And of course tools like TweetDeck make  it much easier to keep up with particular Twitter topics.

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HCIR 2012 papers published!

Wednesday, November 7th, 2012 by

One of the things we did slightly differently in this year’s HCIR Symposium was to introduce full-length, pier reviewed, top-tier conference-quality papers. We received a number of submissions, each of which was read and discussed by three reviewers. We then rejected some of papers, and sent several back for a rewrite-and-resubmit cycle. In the end, we accepted four papers, which have now been published in the ACM Digital Library.

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HCIR 2012 keynote

Wednesday, October 10th, 2012 by

Last week we held the HCIR 2012 Symposium in Cambridge, Mass. This is the sixth in a series that we have organized. We expanded the format of this year’s meeting to a day and a half, and in addition to the posters, search challenge reports, and short talks, we introduced full papers reviewed to first-tier conference standards. I will write more about these later, and for details on other events at the Symposium, I refer you to the excellent blog post by one of the other co-orgranizers, Daniel Tunkelang.

In this post, I wanted to record my impressions of the keynote talk by Marti Hearst from UC Berkeley.

Opening slide from Marti Hearst's keynote address

 

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Invited talk at CATCH

Sunday, June 24th, 2012 by

Thanks to Frank Nack and Marc Bron, last week I had the opportunity to give a talk in The Netherlands at a NWO CATCH event organized by BRIDGE. NWO is the Dutch national research organization; BRIDGE is a project that explores access to television archives; and CATCH stands for Continuous Access To Cultural Heritage, which is something like an umbrella organization. The meeting was held at the Netherlands Institute for Sound and Vision in Hilversum, a rather interesting building.

Interior of the Netherlands Institute for Sound and Vision in Hilversum

Although it was a long way to go for a one-day event, I am grateful to Frank and Marc for the invitation, for their efforts as hosts, and for all the great discussion during the talk, in the breaks between sessions, and, of course, over beers in the evening. It’s great to be able to make such connections; hopefully more collaboration will follow.

For those interested, here are the slides of my presentation, which expands a bit on my earlier blog post about using the history of interaction to improve exploratory search.

History matters

Monday, May 14th, 2012 by

Exploratory search is an uncertain endeavor. Quite often, people don’t know exactly how to express their information need, and that need may evolve over time as information is discovered and understood. This is not news.

When people search for information, they often run multiple queries to get at different aspects of the information need, to gain a better understanding of the collection, or to incorporate newly-found information into their searches. This too is not news.

The multiple queries that people run may well retrieve some of the same documents. In some cases, there may be little or no overlap between query results; at other times, the overlap may be considerable. Yet most search engines treat each query as an independent event, and leave it to the searcher to make sense of the results. This, to me, is an opportunity.

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CFP: HCIR 2012 Symposium

Thursday, May 3rd, 2012 by

We are happy to announce that the 2012 Human-Computer Information Retrieval Symposium (HCIR 2012) will be held in Cambridge, Massachusetts October 4 – 5, 2012. The HCIR series of workshops has provided a venue for discussion of ongoing research on a range of topics related to interactive information retrieval, including interaction techniques, evaluation, models and algorithms for information retrieval, visual design, user modeling, etc. The focus of these meetings has been to bring together people from industry and academia for short presentations and in-depth discussion. Attendance has grown steadily since the first meeting, and as a result this year we have decided to modify the structure of the meeting to accommodate the increasing demand for participation.

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HCIR intern, 2012 edition

Wednesday, January 25th, 2012 by

Update: This intern slot has been filled.

It’s intern season again! I am looking for a PhD student well-versed in persuasive/affective computing/captology literature to participate in a research project related to improving the quality of interaction in information seeking environments. The goal of the project is to explore how to increase people’s engagement with systems while performing exploratory search. We would like to improve our current system to make it more usable and to explore some novel interaction techniques.

Applicants should be familiar with basic tactics of designing affective and engaging interfaces in a web-based environment. The internship will last three months, and will be structured to produce and evaluate research systems. As a further incentive, we expect to publish the results of this work at CHI 2013, which will be held in Paris. For more information on the intern process, please see the FXPAL web site, or contact me directly. I would like to fill this internship slot as soon as possible.